Flight alerts
Gate changes, delays and boarding calls by text or WhatsApp, the moment they happen.
How alerts work
- Enter your flight number and date.
- Choose text message or WhatsApp, and the alerts you want.
- We send a short test message to confirm.
- You get an alert each time something changes, until 2 hours after your flight leaves or lands.
Alerts are free. We only use your number for alerts about the flight you choose, and we delete it 2 hours after the flight.
What you can get alerts for
Gate changes
The moment your gate is announced or changes, with the walking time from security.
Delays and cancellations
A new departure or arrival time as soon as your airline confirms it. If a flight is cancelled, we tell you straight away and point you to your airline.
Boarding calls
When boarding starts, and a final call 10 minutes before the gate closes.
Bags on the belt
For arrivals only. A message when the first bags from your flight reach the belt, and which belt it is. Useful if you are meeting someone, too.
Stop alerts
Reply STOP to any text or WhatsApp message and we will stop straight away. You will not get any more messages about that flight.
Questions about your flight
Alerts tell you what is happening. To change or cancel a booking, contact your airline. For anything else, call us on 0121 496 0123, every day 05:00–23:00.